FleurSana Apothecary

Frequently Asked Questions

  • What is FleurSana Apothecary?

    FleurSana Apothecary is a botanical wellness brand offering handcrafted skincare, fragrance, and self-care products inspired by the healing virtues of plants. Each item is formulated with intention, quality ingredients, and a commitment to nurturing the mind, body, and spirit.

  • What makes the Om Rose Collection unique?

    The Om Rose Collection is a luxury line of rose-inspired fragrances and skincare crafted with botanical ingredients, rose extracts, and plant-based actives. Every product is created in small batches to ensure quality, purity, and a beautiful sensory experience.

  • Are your products handmade?

    Yes. Every product is handcrafted in small batches to ensure freshness, consistency, and attention to detail.

  • Do you use natural ingredients?

    Yes. I use plant-based oils, botanical extracts, hydrosols, CO₂ extracts, and clean fragrance blends. My formulations avoid unnecessary fillers and focus on ingredients that support the skin and enhance the experience of each product.

  • Are your perfumes long-lasting?

    Yes. The Om Rose Eau de Toilette Collection is crafted with high-quality fragrance materials and skin-anchoring ingredients to create luminous, elegant scents that wear beautifully throughout the day. The perfume oils offer a more concentrated, longer-lasting experience.

  • Can people with sensitive skin use your products?

    Most products are formulated with gentle, plant-based ingredients. However, everyone’s skin is unique, so I encourage performing a patch test before full use, especially with fragrance products.

  • Are your products tested on animals?

    No. FleurSana Apothecary does not test on animals.

  • Do you accept returns or exchanges?

    For the safety and integrity of skincare and wellness items, all sales are final. If your order arrives damaged or there is an issue, please contact me within 3 days and I will gladly assist you.

  • How should I store my products?

    Store products in a cool, dry place away from direct sunlight to maintain the integrity of the ingredients.

  • Can I layer your fragrances with other products?

    Yes. The Om Rose Healing Butter and the Om Rose Perfume Oils pair beautifully with the eau de toilette fragrances to enhance longevity and create a personalized scent ritual.

  • Do you offer custom scents or private label products?

    Not at this time, but special projects may be considered on a case-by-case basis.

  • Do you make herbal teas or wellness blends

    Yes. Om Rose Hibiscus Rose Tea™ is crafted in small, limited-release batches and offered seasonally.

  • How can I contact you?

    For questions about your order or product information, please email:
    ombless@fleursana-apothecary.com
    I will respond as soon as possible    .

  • Do you offer local pickup in Seattle?

    Yes. At this time, local pickup is the primary method of receiving your order. You will receive instructions once your order is confirmed.
    Shipping will be available soon.